Kuala Lumpur · Malaysia

Your organisation's
AI potential,
thoughtfully realised.

Synthrex works alongside leadership teams and technical staff to assess, design, and deploy artificial intelligence in ways that are clear, purposeful, and aligned with how your business actually operates.

+60 3-2051 8473
Damansara Heights, KL

Three ways we can help

Whether you're at the beginning of your AI journey or ready to build, there's a structured engagement designed for where you actually are.

AI Readiness Assessment
Assessment

AI Readiness Assessment

A consultative look at your data infrastructure, team capabilities, and process maturity. We map where AI can meaningfully contribute and where it cannot — delivered as a clear, prioritised report over two to three weeks.

  • Stakeholder interviews
  • Data quality audit
  • Opportunity priority map
Starting from
RM 1,600
Enquire
Custom Model Development
Development

Custom Model Development

End-to-end service covering data preparation, feature engineering, model training, and integration. Well-suited for demand forecasting, document classification, or anomaly detection. Runs six to twelve weeks depending on scope.

  • Feature engineering
  • Model validation
  • Integration support
Starting from
RM 3,800
Enquire
AI Strategy and Roadmap
Advisory

AI Strategy & Roadmap

A senior advisory engagement for leadership teams developing a coherent AI adoption plan. Covers vendor evaluation, governance frameworks, and phased timelines. Designed for C-suite and heads of technology, with board-ready deliverables.

  • Technology landscape review
  • Governance framework
  • Board-ready deliverables
Starting from
RM 4,200
Enquire

A different kind of engagement

AI consulting works best when the people involved are genuinely curious about your business. Here's how we approach that.

Domain-aware teams

Our consultants have worked inside finance, logistics, and manufacturing — they understand the operational context, not just the models.

Honest scoping

We'll tell you when a simpler tool would serve you better than a machine learning model. Our goal is the right outcome, not a larger engagement.

Built to hand over

Everything we build is documented and transferred to your team. You leave each engagement with knowledge, not just a deliverable.

Measurable outcomes

We agree on success metrics before work begins, so both sides have a clear picture of what good looks like when it's done.

Clear communication

Weekly updates, shared documentation, and a single point of contact throughout. No jargon without explanation.

Malaysia-based

We're in Kuala Lumpur, so meetings happen in your timezone, on-site visits are feasible, and we understand the local regulatory landscape.

Not sure which engagement fits?
Let's find out together.

A short conversation is usually enough to point in the right direction — no commitment, no pressure. Just a honest chat about where you are and where you'd like to be.

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60+
Organisations Served
7
Years in Practice
94%
Client Satisfaction

Things people often ask

If something isn't covered here, feel free to reach out directly.

Do I need large amounts of data to begin?
Not necessarily. The AI Readiness Assessment is specifically designed to evaluate what you have now. Some organisations have more usable data than they realise; others need to first put basic data collection practices in place. We'll give you a straightforward picture of where you stand before recommending next steps.
How long does a typical engagement take?
It depends on the engagement. An AI Readiness Assessment runs two to three weeks. Custom model development typically spans six to twelve weeks depending on data complexity and scope. The AI Strategy and Roadmap engagement is structured over four to six weeks. We'll agree on a clear timeline during the initial scoping call.
Will we need to hire data scientists in-house?
Not necessarily, at least not right away. We can work alongside your existing technical staff and transfer knowledge progressively. If building an internal capability is part of your longer-term plan, we can include that in the strategy roadmap and advise on what hiring makes sense at which stage.
What industries does Synthrex typically work with?
We've worked with organisations in financial services, logistics, retail, manufacturing, and healthcare administration — primarily in Malaysia and the broader Southeast Asia region. That said, the methodologies we use translate well across sectors, and we're comfortable learning the specifics of industries we haven't worked in before.
How is our data kept secure during an engagement?
Data handling is covered in the engagement agreement before any work begins. We operate under strict confidentiality terms, use encrypted storage and transfer for all client data, and restrict access to named team members working on your project. We can also structure engagements where sensitive data never leaves your environment.
What if the model doesn't perform as expected?
We establish measurable performance criteria at the start of the Custom Model Development engagement. If a model doesn't reach those benchmarks, we work with you to understand why and iterate until it does — or honestly advise on whether a different approach would serve you better. The aim is a working result, not just a completed project.
How do payments and invoicing work?
Engagements are invoiced in Malaysian Ringgit. Standard terms are a deposit at project commencement followed by milestone-based payments. For multi-week engagements, we can also structure monthly billing. Payment via bank transfer is standard; other arrangements can be discussed.

Our Office

51 Jalan Semantan, Damansara Heights, 50490 Kuala Lumpur

Start a conversation

There's no obligation in reaching out. Tell us a little about where your organisation is and what you're considering — we'll come back to you with our honest thinking.

Contact Details

Address
51 Jalan Semantan,
Damansara Heights,
50490 Kuala Lumpur, WP
Working Hours
Monday – Friday: 9:00 AM – 6:00 PM
Malaysia Standard Time (MYT / UTC+8)

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